Following last year successful meeting in Cape Town, managers of over 100 online casinos and poker rooms will converge on London for two days of intensive training by a team of specialists from the international Global Gambling Guidance Group.
Andrew Beveridge, CEO of eCOGRA, said that the course is part of an ongoing requirement for online casinos and poker rooms holding the “Play It Safe” seal to have trained members of staff overseeing effective responsible gaming measures.
Through lectures, homework and practical workshop sessions, attendees will learn how to identify problem gamblers using Brief Intervention Techniques and how to intervene and deter these situations from arising. Delegates will also analyze case history material and learn how to develop the latest front-line strategies through telephone and e-mail consultations with players.
“Because our software supplier members and seal casinos handle the majority of the industry\’s revenue and player activity, we feel it is eCOGRA\’s obligation to ensure that responsible gaming is a top priority,” said Beveridge.
“Allowing underage or problem gamblers to play is morally wrong, and could have industry wide commercial and legal consequences. Our third party audit teams pay particular attention to compliance by eCOGRA certified casinos and poker rooms and there are very few, if any online gambling venues that can match the effort and commitment our operators have invested in this area.”
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