Brock Landers
- Joined
- Oct 17, 2021
- Messages
- 2,546
Dear Cardholder,
Thank you for being a valued BitPay Cardholder. Our bank partner, Metropolitan Commercial Bank, and BitPay have decided to discontinue the current BitPay Prepaid Mastercard program. This decision impacts your current card, including your ability to load and use the card. Please read the following as it contains important dates pertaining to our decision to discontinue the BitPay Card program.
Later this year, we will launch a new BitPay card program with a new bank partner. We will share additional details regarding the new card program, including new features, shortly. These changes will require a short transition period in which your current card will become inactive. As a cardholder, you will automatically be enrolled on the waitlist for the new program.
To be sure that the closure of your card is as convenient for you as possible, please note the following important notices and dates:
Immediately cancel any recurring payments using your card
The last day to add funds to your card will be June 1st, 2023
The last day to spend with your card or access an ATM with your card will be June 15th, 2023
We encourage you to spend as much of your balance as possible by June 15, 2023. As of June 30th, 2023, any remaining balances on your card will be sent via check to the current physical address associated with your BitPay Card within 30 days. If you have changed addresses since your initial enrollment or to confirm your current address, please call 1-855-398-1373 to update as soon as possible. We are available Monday through Sunday 10 AM to 8 PM ET.
Please see the Terms and Conditions for this card program to reference any fees that may be applicable. We are grateful for your support. If you have any questions about how this transition will affect you, please do not hesitate to contact us at 1-855-398-1373. We are available Monday through Sunday from 10 AM to 8 PM ET.
Regards,
BitPay
BitPay: 8000 Avalon Blvd, Suite 300, Alpharetta, GA 30009
Thank you for being a valued BitPay Cardholder. Our bank partner, Metropolitan Commercial Bank, and BitPay have decided to discontinue the current BitPay Prepaid Mastercard program. This decision impacts your current card, including your ability to load and use the card. Please read the following as it contains important dates pertaining to our decision to discontinue the BitPay Card program.
Later this year, we will launch a new BitPay card program with a new bank partner. We will share additional details regarding the new card program, including new features, shortly. These changes will require a short transition period in which your current card will become inactive. As a cardholder, you will automatically be enrolled on the waitlist for the new program.
To be sure that the closure of your card is as convenient for you as possible, please note the following important notices and dates:
Immediately cancel any recurring payments using your card
The last day to add funds to your card will be June 1st, 2023
The last day to spend with your card or access an ATM with your card will be June 15th, 2023
We encourage you to spend as much of your balance as possible by June 15, 2023. As of June 30th, 2023, any remaining balances on your card will be sent via check to the current physical address associated with your BitPay Card within 30 days. If you have changed addresses since your initial enrollment or to confirm your current address, please call 1-855-398-1373 to update as soon as possible. We are available Monday through Sunday 10 AM to 8 PM ET.
Please see the Terms and Conditions for this card program to reference any fees that may be applicable. We are grateful for your support. If you have any questions about how this transition will affect you, please do not hesitate to contact us at 1-855-398-1373. We are available Monday through Sunday from 10 AM to 8 PM ET.
Regards,
BitPay
BitPay: 8000 Avalon Blvd, Suite 300, Alpharetta, GA 30009
