“Not only is this a major milestone for eCOGRA, these 107 seals signify a major change in the industry in which players are consistently seeking out the “Play It Safe” seal, and there is a real desire and ability for the industry to self-regulate,” said eCOGRA CEO Andrew Beveridge.
Earlier last week, the Fair Gaming Advocate of eCOGRA issued its report on the complaints received by the nonplayer protection body during the first six months of 2006.
A total of 265 submissions were made to eCOGRA\’s online facility, of which 83 concerned online casinos and poker rooms not accredited to eCOGRA and therefore outside the FGA\’s authority. A further 35 submissions were non-specific statements that could not be followed up. The remaining 147 disputes were investigated and resolved, including 75 cash-in disputes, 41 bonus disputes and 23 account disputes.
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