WON 30K FROM JAZZ CASINO NOW THEY WONT PAY OUT SAYING IT WAS AN ACCOUNTING GLITCH!

[jyumni]

Regardless if Jazz pay him or not

I will never think of playing at Jazz

Even though they pay him you never know what they will do in the future.

Contaminated and stinks like a nasty whore's vagina

 

[milwaukee mike]

would be nice to hear jazz's side of this before just calling them thieves.
the only thing i got out of that spreadsheet was it looked like a bunch of times where 6 hands pushed in a row, which would support jazz's claim that the glitch was giving him a push on hands that lost.
reasons to believe the player:
1) he seems nice, and courteous
reasons to believe jazz:
1) spreadsheet doesn't show side bets
2) spreadsheet shows tons of pushes
3) doesn't look like card counting, with bet sizes of 20-100
4) tons of hands played over a few days, then cashed out
5) player is new to forums, over the years a lot of these situations
6) other than side bets (which we can't see) i plugged in the binomial probability of being up 30k with that many hands, and it gave back 0... not 1 in a million, not 1 in a billion, but absolute zero

 

[fishhead]

would be nice to hear jazz's side of this before just calling them thieves.
the only thing i got out of that spreadsheet was it looked like a bunch of times where 6 hands pushed in a row, which would support jazz's claim that the glitch was giving him a push on hands that lost.
reasons to believe the player:
1) he seems nice, and courteous
reasons to believe jazz:
1) spreadsheet doesn't show side bets
2) spreadsheet shows tons of pushes
3) doesn't look like card counting, with bet sizes of 20-100
4) tons of hands played over a few days, then cashed out
5) player is new to forums, over the years a lot of these situations
6) other than side bets (which we can't see) i plugged in the binomial probability of being up 30k with that many hands, and it gave back 0... not 1 in a million, not 1 in a billion, but absolute zero

WOW

 

[BigJay]

i plugged in the binomial probability

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[BMR Genie]

The Jazz is already in contact with us and they will release a statement soon.

 

[jyumni]

would be nice to hear jazz's side of this before just calling them thieves.
the only thing i got out of that spreadsheet was it looked like a bunch of times where 6 hands pushed in a row, which would support jazz's claim that the glitch was giving him a push on hands that lost.
reasons to believe the player:
1) he seems nice, and courteous
reasons to believe jazz:
1) spreadsheet doesn't show side bets
2) spreadsheet shows tons of pushes
3) doesn't look like card counting, with bet sizes of 20-100
4) tons of hands played over a few days, then cashed out
5) player is new to forums, over the years a lot of these situations
6) other than side bets (which we can't see) i plugged in the binomial probability of being up 30k with that many hands, and it gave back 0... not 1 in a million, not 1 in a billion, but absolute zero

0 probability is not a problem!!!

He is a Rainman!

I am taking him to Vegas with me this Christmas!!!

Here I come Santa Girls!!!

 

[KELL]

would be nice to hear jazz's side of this before just calling them thieves.
the only thing i got out of that spreadsheet was it looked like a bunch of times where 6 hands pushed in a row, which would support jazz's claim that the glitch was giving him a push on hands that lost.
reasons to believe the player:
1) he seems nice, and courteous
reasons to believe jazz:
1) spreadsheet doesn't show side bets
2) spreadsheet shows tons of pushes
3) doesn't look like card counting, with bet sizes of 20-100
4) tons of hands played over a few days, then cashed out
5) player is new to forums, over the years a lot of these situations
6) other than side bets (which we can't see) i plugged in the binomial probability of being up 30k with that many hands, and it gave back 0... not 1 in a million, not 1 in a billion, but absolute zero

Please look at the spread sheet again. The side bets are deducted on the bet… if you look at the spread sheet you’ll see a lot of -100,00 and a lot of +100,00…
Let me explain because It seems you don’t play a lot of blackjack.
There are 2 side bets… 21+3 & Pair. For the most part I bet 25 on each and 50 on the hand. So when I lost you’ll see -100,00 ($100)
When I won you’ll see +100,00($100)
When I hit the side bets they pay out different amount 9:1, 11:1 25:1.. you see big amounts add to the balance which is when I hit the side bets.

also I’m playing 3 hands and betting both side bets each hand so I’m going to hit the side bet a lot. Over 3,000 hands and I’m betting on both sides each hand. Im going to hit it

And IDC an out you plugging something in a probability calculator.
It’s gambling at the casino

the probability is if I keep playing I’m eventually going to hit !

that’s the probability of winning at any casino is extremely low. but you have a chance and that slight chance is what make us gamble !

If we had a zero chance of winning then the casino is rigged and no one would play there.

people have runs. Good runs and bad. Jazz has took 1000’s from me over the years playing blackjack. I was gonna when eventually. You play anything long enough you increase your odds of winning.

 

[KELL]

I never called them thieves or talked down on them. I’m just being extremely transparent about my situation I am having with them & posted for some advice and help.

The reason I’m so nice is because what is being angry on the internet going to solve ?…..
NOTHING !
I’m just level headed.

I never had this issue before when I won $500 or $1000 they always payed me out.

We talked and I told them to please check the accounting again. They said they would. Maybe they did have an accounting glitch somewhere. But it did not affect me or my gameplay. You can look at the spread sheet and see there are not any double pay out or and missed deductions from the balance. The balance adds up correctly.

also if there truly was an accounting glitch why am I the only person that won ?
I wasn’t on the table by myself…. Jazz casino black Jack tables be FULL.

so weeks have passed and you haven’t seen not 1 other post but me anywhere from the week it happened.

if it was a glitch it would have affected everyone playing & more players would have won big and trying to find forums to complain…

 

[BigJay]

The Jazz is already in contact with us and they will release a statement soon.

Wonder what Jazz’s definition of soon is?

 

[KELL]

Also remember any bet can be doubled by doubling down or splitting you can also double down after splitting

 

[KELL]

Wonder what Jazz’s definition of soon is?

It’s been 2 weeks already. If it was a glitch they would have been announced it. The week of. But seems like no one else was affected. Lol

 

[milwaukee mike]

kell, i hope you're right

i would like to see jazz's statement, or at least a better spreadsheet... that thing is a mess and doesn't tell us exactly what happened on every hand

 

[KELL]

I have a better one lol the official one but it has my personal information on it. I just showed y’all the balances and bets

 

[KELL]

It’s not gonna go into detail if the hand. Like what my hand was compared to the dealer of I split or doubled.
It’s all gone show when or loss and the amount. That’s all that matters. Is if there was a glitch in the accounting and there wasn’t

 

[crusherrr]

It’s not gonna go into detail if the hand. Like what my hand was compared to the dealer of I split or doubled.
It’s all gone show when or loss and the amount. That’s all that matters. Is if there was a glitch in the accounting and there wasn’t

The details of the hands are important. If there were differences or glitches in the actual hand histories vs what was displayed on screen then that's important. I've not experienced the display issues with Fresh Deck but I have with other providers on more then one occasion. If you won all this on one shoe or two shoe's or something then I'd be pretty suspicious. I've gone on many runs similar to yours and for even bigger amounts so the amount won isn't what is fishy to me. I've been paid by every single book after one of my big wins, legal and offshore.

Were you max betting at this particular table during this session? What side bets are offered and what were your side bet amounts? I don't bet side bets so I don't remember what Fresh Desk offers.

 

[crusherrr]

The details of the hands are important. If there were differences or glitches in the actual hand histories vs what was displayed on screen then that's important. I've not experienced the display issues with Fresh Deck but I have with other providers on more then one occasion. If you won all this on one shoe or two shoe's or something then I'd be pretty suspicious. I've gone on many runs similar to yours and for even bigger amounts so the amount won isn't what is fishy to me. I've been paid by every single book after one of my big wins, legal and offshore.

Were you max betting at this particular table during this session? What side bets are offered and what were your side bet amounts? I don't bet side bets so I don't remember what Fresh Desk offers.

Sorry- I see you responded to some of the questions that I asked.

I'd love to take OP's side on this but using most blackjack rule sets/decks you should expect to see 8-10% of hands resulting in a push. If some crazy amount of hands resulted in a push, then I'd suspect something was off.

 

[milwaukee mike]

Sorry- I see you responded to some of the questions that I asked.

I'd love to take OP's side on this but using most blackjack rule sets/decks you should expect to see 8-10% of hands resulting in a push. If some crazy amount of hands resulted in a push, then I'd suspect something was off.

it looks like a bunch of chunks with 6 pushes in a row, and if i'm reading the spreadsheet correctly that's 6 pushes in a row on all 3 hands, which has about the same likelihood of someone being up this much with that bet sizing. i could be reading it wrong, and there could've been a crazy amount of side bet wins.

 

[Microphone]

I have filed a complaint with BMR. What other steps should I take?

Pray.

And by the way it is possible, but never did I do it like you. I won $36,000 on NON live blackjack at the old Bet Jamaica over the period 6-9 months. You just have to know when to stop.

And in this case when to withdraw. $30,000 is a sore thumb.

 

[KELL]

If I’m playing 3 hands and you see 6 pushes. That’s only 2 hands of the dealer.
1 dealer hand = 3 of my hands.
man’s if you play blackjack you’ll see how often you’ll push especially when you think you gonna win lol.
me pushing has nothing to do with what they are claiming. They are claiming double pay outs through an accounting glitch. Which isn’t shown.
I was a finance major. I college and took multiple accounting classes. I remember specific homework was to find accounting errors.

here’s an example of a double pay account glitch.

Starting Balance- $1000

win amount+ $100

Ending Balance: $1200.

Catch the Error in the example. And extra $100 is in accounted for..

thing like this isn’t in my accounting. All my accounting adds

Also remember any hand in Blackjack can be doubled or split which both doubles the bet and winnings

 

[KELL]

Also these casino handles hundreds of thousands of dollars daily if not millions..
if any part of anything was glitching. They would shut the site down until it was fixed. Let alone let it go for 3 days +.
Remember I didn’t win 30K in 1 day this was over multiple days until they shut down my account.
Also.
Why didn’t this “glitch” affect everyone at the table ?
After all I wasn’t the only one playing & most guys playing bets were bigger than Mine. So why didn’t they win big ?
A glitch wouldnt effect 1 person it would effect everyone at the table.

Jazz casino claimed it only effected “certain tables” well if it was for certain tables how did it effect every table I played at ? If I played multiple days multiple different tables.

On top of that the accounting would show the glitch all through it. But it doesn’t….

I’m waiting to hear back from them now. I’ll keep you guys posted.

even if we could come to a settlement I’d be cool with that just to get the situation over with l.