Among the many things that sucks about Heritage nowadays compared to the past is they call non stop.
Their customer service has always been one of the worst if not the worst out of the bigger shops (overall rudeness, called out in many posts and threads over the years).
That tool Marcel called me a couple of weeks back and left a message. He didn’t realize he hadn’t hung up. Then he proceeded to repeat “get their money” over and over for about 90 seconds.
Have called numerous times wanting me to call them back although ironically they deemed my account (a 10-year loyal customer) “internet only” and wouldn’t even take a phone call of mine last three years when I needed some real customer service. Always disconnected the call saying my account was internet only.
Obviously we’ve noted all the horrible software changes. It’s basically a different company than it was previously. Everything about it is different. And not in a good way. Except the rude customer service. You left that the same.
Last chance they had for me to give them another go was their regular 100 percent cash football bonus.
Funny side note about the Marcel Heritage call, is literally 10 seconds after he eventually hung up, Marcel called me from WagerWeb and left me another message begging me to deposit.
Did not mention that we ARE also offering 100% FP for new and existing accounts for their first Football deposit during the month of August up to 500. More offerings will come along the way to keep Heritage with the best value in Sports!
Guilty as charged. We tried to expand into other markets and I’m afraid we took our eye off the ball with our regular clients. We have new management dedicated to the way Heritage used to do business. Phones are open to everyone so our unlimited opens are back as well as Leverage Plays. We have Reduced Juice/Cash Back (win or lose) – your 8th deposit for free and next Friday is our Get Out of Your Bet at ½ Time for Free Promo. This year we have added a great new feature for Bitcoin Depositors. It’s called Bitcoin Boost and here is how it works: whatever % Bitcoin goes up in a month we take that same % and give it to you as a Free Play on your Daily Average Balance. And – here is the best part – if Bitcoin goes down you lose nothing. It’s the Ultimate Free Play.
We hope you all give us another chance. I don’t think you will be disappointed.
Guilty as charged. We tried to expand into other markets and I’m afraid we took our eye off the ball with our regular clients. We have new management dedicated to the way Heritage used to do business. Phones are open to everyone so our unlimited opens are back as well as Leverage Plays. We have Reduced Juice/Cash Back (win or lose) – your 8th deposit for free and next Friday is our Get Out of Your Bet at ½ Time for Free Promo. This year we have added a great new feature for Bitcoin Depositors. It’s called Bitcoin Boost and here is how it works: whatever % Bitcoin goes up in a month we take that same % and give it to you as a Free Play on your Daily Average Balance. And – here is the best part – if Bitcoin goes down you lose nothing. It’s the Ultimate Free Play.
We hope you all give us another chance. I don’t think you will be disappointed.
They pay is about the best thing you can say about them. Few other positives
Were one of the very few books to reach the peak of A+ in my opinion. They forgot almost all the things that made them that and forgot about their customers in the process
They pay is about the best thing you can say about them. Few other positives
Were one of the very few books to reach the peak of A+ in my opinion. They forgot almost all the things that made them that and forgot about their customers in the process
Pretty sure it is KR although I won’t be depositing to find out.
That’s exactly how it was the last time I got a small birthday freeplay. In their heyday I could use that fp on anything. I always used it as a future on Speith to win the Masters. Those days appear to be long gone.
And very limited on odds you can play with the two-team fp as well.
This year we have added a great new feature for Bitcoin Depositors. It’s called Bitcoin Boost and here is how it works: whatever % Bitcoin goes up in a month we take that same % and give it to you as a Free Play on your Daily Average Balance. And – here is the best part – if Bitcoin goes down you lose nothing. It’s the Ultimate Free Play.